1. Information We Collect and Use

We collect only what is necessary to provide core features and comply with law:

• Account info (email/phone, nickname): for sign‑in and support (if applicable).
• Device & connection info: device model, serial, firmware version, essential Bluetooth identifiers for pairing and communication.
• Usage info: cooking configurations, runtime status, error logs, firmware update state (for functionality, stability and UX optimization).

We do not use your personal data for purposes incompatible with the original intent unless required by law or with your consent.

2. Cookies and Similar Technologies

We may use strictly necessary cookies/local storage to maintain session or language preferences. We do not engage in cross‑site tracking.

3. Sharing, Transfer and Disclosure

• No sharing with third parties except for core functions or legal compliance.
• If third‑party SDKs are involved (e.g., crash analytics/push), we minimize data and disclose purposes within compliance.
• In reorganizations (e.g., merger), we require successors to honor this Policy or obtain your consent.

4. Storage and Security

• Storage location: [Region/Cloud Provider] (as applicable).
• Retention: data is kept as long as necessary for purposes and law, then deleted or anonymized.
• We protect data via access control, encryption and auditing measures.

5. Your Rights

Subject to law, you may request access, correction, deletion, or withdraw consent. We will process after verification.

6. Minors

Minors should use the Service with guardian consent and guidance. We protect minors’ data in accordance with applicable laws.

7. Updates

We may update this Policy due to business or legal changes and will notify in‑app or on this page. Major changes will be highlighted.

8. Contact Us

Company: Shenzhen NEOECO Technology Co., Ltd. (深圳芯智电科技有限公司)

Email: support@neoeco-tech.com

Address: 12th Floor, Building 1, Daqian Industrial Park, District 67, Xingdong Community, Xinan Subdistrict, Bao'an District, Shenzhen, China